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We’re open Monday to Friday 8.30am–5.00pm

Customer services
Tel: 0345 725 2526

Business sales
Tel: 0800 389 4466

Business moves
Tel: 0345 026 4565

Commercial new connections and siteworks
Electricity: 0345 070 9385
Gas: 0345 070 1265


To report a power cut or dangerous situation, contact your local network operator.


If you have a loss of gas supply, gas escape or any other gas emergency, please call the National Gas Emergency Service: 0800 111 999

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If you wish to raise a complaint, please review our complaints procedure