Contact us

If you've got any questions or want to find out more, just give us a call or use the form below.

Call us

We’re open Monday to Friday 8.30am–5.00pm

Customer services
Tel: 0345 725 2526

Business sales
Tel: 0800 389 4466

Business moves
Tel: 0345 026 4565

Commercial new connections and siteworks
Electricity: 0345 070 9385
Gas: 0345 070 1265


To report a power cut or dangerous situation, contact your local network operator.


If you have a loss of gas supply, gas escape or any other gas emergency, please call the National Gas Emergency Service: 0800 111 999

Contact us

If you wish to raise a complaint, please review our complaints procedure