We have hit the ground running in 2018 and the business activity for the April contract round is now well and truly underway. However, let us take a few minutes to celebrate our Business Energy successes of 2017.
Cornwall Insight has recently published the TPI Satisfaction Survey 2017 results and we are delighted to have been recognised by many different brokers across the industry. The survey highlights that our energy partners acknowledge our commitment to six simple promises: we listen, we respond, we engage, we commit, we deliver and we evolve.
“Lots of suppliers now have an impersonal inbox, SSE always has assigned account managers.”
“There’s no such thing as a perfect supplier, but SSE are up there.”
“SSE has a good speed of response, is able to turn tenders around quickly and has good account managers and competitive prices.”
SSE Business Energy’s commitment to providing excellent customer service, has also been recognised by award-winning energy consultancy, MAXIMeyes. Our very own Kristian Wells and Chantelle Waters have been awarded Account Manager and Administrator of the Year respectively, in the consultancy’s annual supplier awards. SSE Business Energy also scooped the top prize for supplier of the year.
I hope the results serve as a positive reminder that SSE Business Energy puts customers at the heart of everything we do. And if a problem does occur, we’ll work to resolve the issues quickly and effectively – promptly bringing in the appropriate people and skills through a tried and tested process.
If you want more industry knowledge and support to help your business grow, please visit our stand at Energy Live Consultancy Conference. Learn from SSE Business Energy in an electric and dynamic environment, that is tailor made for energy brokers and consultants from across the industry.
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