COVID-19: Keep up to date with the latest information via our Frequently Asked Questions. If you are experiencing a power cut or loss of supply, click here.

Smart meters explained

Learn how a smart meter can benefit your business

Why your business needs a smart meter

Smart technology is changing the way we all do business. And it’s changing Britain’s energy landscape for the better.

The smart revolution brings a wealth of opportunities to lower your costs, become more competitive and reduce your carbon footprint. Installing a smart meter – at no additional cost – is the first step on your journey to a greener, smarter future. And if your business doesn’t have one, you risk being left behind.

How a smart meter can benefit your business

Save time – no more meter readings

Accurate and timely bills – collect remote meter readings for billing

Opportunities to improve your energy efficiency and save money

Getting the most from your smart meter

Smart meters record your energy use and send us your readings automatically over a secure wireless network. That spells an end to the hassle of manual meter readings and estimated bills.

To unlock the true power of your smart meter, you need to use the data it provides. That’s why all our smart meter packages include access to Clarity – our free online energy management platform. Clarity helps you understand how your business uses energy, giving you the chance to reduce your consumption and lower your bills.

Can I get a smart meter installed with minimum disruption?

Time is precious when you’re running a business. So we’ll book your installation at a time to suit you. If you’re getting an electric meter, your supply should only be interrupted for about 15-20 minutes. And the engineer will be onsite for around an hour. For gas meters, the interruption shouldn’t be longer than 20 minutes, with a total install time of around an hour.

Smart meter myths

Why are we offering you a smart meter?

You’re being offered a smart meter as part of the UK Government’s Industrial Strategy. Their aim is to develop a world-leading smart energy system, delivering secure, cheap and clean energy.

SSE Business Energy is a member of the Smart Metering Installation Code of Practice (SMICoP). The Code aims to ensure smart meter installation is a positive experience for you, the customer. SMICoP sets minimum standards which all members must follow, so you know what to expect during the installation process. It also ensures we help you understand the benefits smart meters can bring to individual customers, and as part of the industry-wide Smart Programme.

Want to know more about how we record, store and use the data from your smart meter? Our smart meter data guide will answer your questions.

For more information about the UK’s smart metering roll-out, use the following links:

  • The Smart Meter Installation Code of Practice (SMICoP) website
  • Find out more about how smart meters work – Smart Meters Guide on gov.co.uk
  • Further information about smart meters at Smart Energy GB

Register your interest in a smart meter

Smart meters and small businesses

For businesses with up to nine sites